FAQ

Frequently Asked Questions

We take orders in two common ring sizing systems:

  • the UK/Australian system, which uses the alphabet, eg size N, N1/2, O etc
  • the US system, which uses numbers, eg size 6.5, 7, 7.5 etc

Our online store gives ring size options in Australian/UK sizes, simply because the majority of our online customers are in Australia. If you know your US ring size, please select the option "Other - will advise" and leave us a note during checkout with your size. 

If you do not know your ring size, a local jeweller should measure your finger free of charge. 

Please ensure that if you are purchasing a wide ring, you ask them to measure your wide ring size as most people require a slightly larger size for wide bands.

You can find more information about ring sizes in our article: What ring size am I?

Cuff bracelets are designed to sit loosely on the wrist. To determine your cuff bracelet size, please measure your wrist where the cuff bracelet will sit. This will be the length of the silver and the size you should order.There will also be a gap of approximately 1", and this additional inch will ensure the bangle does not sit tightly against your wrist.

If you would prefer a tight fit, most people find that ordering the size 1/2" shorter suffices.

Prices are set in Australian dollars but the shopping cart allows customers to view prices in a selection of currencies using current xe.com exchange rates. At checkout, the prices revert to Australian dollars.

Due to delivery delays caused by Covid-19, we are now posting all domestic orders by Express Post.